Terms & Conditions

Welcome to Aura Acoustics. These Terms of Service ("Terms") govern your use of our website and all content, services, and features offered through it (collectively referred to as the "Site"). By accessing or using this Site, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms or our Privacy Policy, please refrain from using the Site.

1. Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy and Return & Refund Policy.

2. Products and Services

Aura Acoustics offers a curated range of audio products, including earbuds, speakers, smart devices, and accessories.
Product descriptions, availability, and prices are subject to change without prior notice. While we aim to provide accurate product information, we do not guarantee that all content on the Site is completely error-free.

3. Ordering and Payment

When placing an order through our Site, you agree to provide accurate and complete information. You are responsible for all charges associated with your order.

We accept a range of payment methods, and all transactions are processed securely. For UAE customers, we support:

Credit/Debit Cards
Cash on Delivery (COD)
Bank Transfer (where applicable)

4. Shipping and Delivery

We offer 24-hour express delivery across the UAE. For full details, please refer to our Shipping Policy.

5. Returns and Refunds

We offer a 7-day return window for eligible items. For details on eligibility, refund timelines, and return process, please review our Return & Refund Policy.

6. Intellectual Property

All content available on the Site — including text, images, graphics, logos, videos, audio clips, and downloadable files — is the property of Aura Acoustics or its content suppliers. This content is protected by UAE and international copyright and trademark laws.

7. User Conduct

By using our Site, you agree to:

Do not use the Site for unlawful purposes
Not to violate any applicable laws or regulations
Not interfere with the security or functionality of the Site
Do not upload harmful or misleading content
Treat other users and staff with respect

8. Privacy

We take your privacy seriously. Please review our Privacy Policy to learn how we collect, use, and safeguard your data.

9. Termination

Aura Acoustics reserves the right to suspend or terminate your access to the Site at any time without prior notice, especially in cases of suspected fraud, violation of these Terms, or any illegal activity.

10. Updates to Terms

We may update these Terms periodically. Any changes will take effect immediately upon being posted on the Site. By continuing to use the Site after updates, you agree to the revised Terms.